Our Courses

Conducting Disciplinary Hearings in Zimbabwe: A Toolkit for Managers and HR

Run disciplinary cases that stand up: find the code that governs, frame a clear charge, investigate and suspend properly, plan inside the clock, chair a fair hearing, choose a consistent penalty and prepare for appeal, with five practical toolkits.

Employment Law and Labour Relations in Botswana

A practical course for HR managers, line managers and business owners on Botswana's new Employment and Labour Relations Act, fair discipline and dismissal, and labour relations, with 2026 examples.

Employment Law and Labour Relations in Kenya

A practical course for HR managers, line managers and business owners on Kenyan employment law, fair discipline and dismissal, and labour relations, with 2026 examples.

Employment Law and Labour Relations in Nigeria

A practical course for HR managers, line managers and business owners on Nigeria's Labour Act, NICN case law, fair discipline and dismissal, and labour relations, with 2026 examples.

Employment Law and Labour Relations in Zambia

A practical course for HR managers, line managers and business owners on Zambian employment law, fair discipline and dismissal, and labour relations, with 2026 examples.

Labour Relations and Disciplinary Procedures in South Africa

A practical guide for HR practitioners and managers to South African labour law, fair discipline and dismissal, incapacity, retrenchment, CCMA disputes and collective relations, updated for the Dismissal Code of Good Practice: Dismissal.

Labour Relations in Zimbabwe

A practical command of Zimbabwean labour law: contracts, leave, fair discipline under SI 15 of 2006, retrenchment after the 2023 amendment and SI 191 of 2024, and dispute resolution.

Managing Difficult Employees Toolkit: From Understanding to Fair Resolution

Turn a "difficult employee" from a label into a problem you can solve: fix your own side first, stay calm, hold clear conversations, run fair performance and discipline routes, and treat dismissal as the last door, with five practical tools.

Occupational Health and Safety in South Africa: Duties, Risk and Compliance

A practical course on South Africa's OHS Act, regulations and COIDA for SHE practitioners, reps, managers, owners and contractors: duties, risk control, construction, incidents and compliance.

Occupational Safety and Health in the Workplace

Build a practical safety and health system for Zimbabwean workplaces: the law and the OSH Bill, risk assessment, common hazards, occupational health, NSSA reporting and performance.

Payroll Administration in Botswana

A practical course in Botswana payroll: PAYE under the 2026 tax Acts, benefits, ELRA pay and leave rules, retirement funds, workers' compensation, BURS returns, severance and year-end, with worked examples.

Payroll Administration in Kenya

A practical guide to Kenyan payroll: gross pay, PAYE, NSSF, SHIF, the Affordable Housing Levy, NITA, final dues, controls and year-end, with worked payslips.

Payroll Administration in Nigeria

A practical course in Nigerian payroll: PAYE under the new tax Acts, benefits in kind, pension, NSITF, the ITF levy, Labour Act pay rules, returns, final pay and year-end, with worked examples.

Payroll Administration in South Africa

A practical course in South African payroll: PAYE, fringe benefits, UIF, SDL, COIDA, BCEA pay rules, SARS returns, final pay and year-end, with worked examples.

Payroll Administration in Zambia

A practical course in Zambian payroll: PAYE under the ZRA bands, allowances and benefits, Employment Code pay and leave rules, NAPSA, NHIMA, the skills levy, returns, severance and year-end, with worked examples.

Payroll Administration in Zimbabwe

Run an accurate, compliant Zimbabwean payroll: gross pay, PAYE, NSSA, ZIMDEF, NEC levies, controls, terminations and year-end. Rates as at October 2026.

Starting a New Department Toolkit: Five Keys to Building a Function That Lasts

Set up a new department that earns its place: define the real problem with your sponsor, write only the documents you need, design the culture, recruit the founding team and release early wins wisely, with five practical toolkits and a 100-day launch plan.

Nigerian Tax Compliance for Professionals

A practical, principles-based guide to Nigerian tax: how the system works, personal income tax and PAYE, companies income tax, capital gains, VAT, withholding tax and stamp duties, and how to manage filing, audits, penalties and disputes.

Tax Compliance for Botswana Businesses

A practical guide to Botswana's new Income Tax, VAT and Tax Administration Acts: registration, business income tax, PAYE and withholding, VAT, assessments, disputes and penalties.

Tax Compliance for Kenyan Businesses

A practical course on corporation tax, VAT and eTIMS, withholding taxes, customs and KRA compliance for finance professionals and business owners in Kenya.

Tax Compliance for South African Businesses

A practical course on company income tax, VAT, dividends and withholding taxes, customs and SARS compliance for finance professionals and business owners in South Africa.

Tax Compliance for Zambian Businesses

A practical course on income tax, VAT, withholding taxes, customs and ZRA compliance for finance professionals and business owners in Zambia.

Tax Compliance for Zimbabwean Businesses

Stay compliant with ZIMRA: corporate tax and QPDs, VAT at 15.5% and fiscalisation, withholding taxes, IMTT, audits, objections and tax risk. Rates as at October 2026.

Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT)

International AML/CFT for professionals, built on the FATF standards: risk-based approach, KYC and beneficial ownership, PEPs, red flags, STRs, sanctions and running a compliance programme.

Business Continuity Toolkit: Keeping Operations and Systems Running

A business continuity toolkit for managers and small teams: plan for load-shedding, fuel and currency shocks, network outages, single suppliers, floods and unrest, recover systems including the ERP, and test and audit the plans.

Company Secretarial Practice and COBE Act Compliance

Keep Zimbabwean companies compliant under the COBE Act: the company secretary's role, directors' duties, meetings and resolutions, statutory registers, annual returns, beneficial ownership and avoiding deregistration.

Corporate Governance Toolkit for Boards and Executives

A corporate governance toolkit for boards and executives: six African governance codes side by side, board independence and conflicts, oversight of risk, audit and technology, and practical tools for family firms, state-owned enterprises, NGOs and SME boards.

Data Protection Compliance in Kenya

A practical guide to the Kenya Data Protection Act, 2019: registration, lawful processing, consent, data subject rights, impact assessments, transfers, breaches and ODPC enforcement.

Data Protection in Botswana: Privacy Law, Rights and Compliance

A practical course for Botswana organisations and their suppliers: the Data Protection Act, 2024, the Information and Data Protection Commission, data protection officers, lawful processing, rights requests, breaches, processors, transfers and the local-copy rule, with 2026 examples.

Data Protection in Nigeria: Privacy Law, Rights and Compliance

A practical course for Nigerian organisations and their suppliers: the Nigeria Data Protection Act, 2023, the GAID 2025, the Nigeria Data Protection Commission, registration of major-importance organisations, lawful processing, rights requests, breaches, processors and transfers, with 2026 examples.

Data Protection in South Africa: Privacy Law, Rights and Compliance

A practical course for South African organisations and their suppliers: POPIA, the Information Regulator, Information Officers, lawful processing, rights requests, security compromises, operators, transfers and direct marketing, with 2026 examples.

Data Protection in Zambia: Privacy Law, Rights and Compliance

A practical course for Zambian organisations and their suppliers: the Data Protection Act, ODPC registration, lawful processing, rights requests, security, breaches, transfers and local storage, with 2026 examples.

Donor and Grant Funds Financial Management: From Award to Audit

Manage restricted donor grants from award to audit: read the agreement, build a budget a donor can test, charge only eligible costs, account for every fund, manage partners and close out cleanly, with five practical toolkits.

Internal Audit Fundamentals

Practical internal auditing for professionals: independence and ethics, COSO internal control, the Three Lines Model, risk-based planning, testing, sampling, data analytics, findings, reporting, fraud and quality.

Risk Management (ISO 31000)

Practical enterprise risk management based on ISO 31000: principles and framework, risk appetite and criteria, identifying and assessing risks, treatment and controls, KRIs, continuity, reporting and risk culture.

Contract Management for Professionals

Manage contracts from formation to close-out: key clauses, pricing models, FIDIC and Incoterms, KPIs and service credits, variations, claims, disputes, risk and exit. International practice.

Credit Management and Debt Collection Toolkit: Protect Your Cash, Collect on Time

Treat every credit sale as an investment in your customer: assess risk with the Cs, ratios, Z-scores and expected loss, write a credit policy that sales can live with, plan and measure collection, collect politely and firmly, and know when to use funders, agencies and legal advice, with five practical toolkits.

Public Procurement and Winning Tenders in Zimbabwe

Win and manage government contracts under the PPDPA Act: PRAZ registration, e-GP, procurement methods and RFQ thresholds, compliant bids, evaluation, the 14-day standstill and challenges.

Public Procurement in Botswana: Rules, Tenders and Compliance

A practical course for public buyers and the businesses that bid for government contracts in Botswana: the Public Procurement Act 2021, tenders, evaluation, complaints and the Tribunal, contracts and citizen preference schemes, with 2026 examples.

Public Procurement in Kenya: Rules, Tenders and Compliance

A practical course for public buyers and the businesses that bid for government contracts in Kenya: the PPAD Act, tenders, evaluation, review, contracts and AGPO, with 2026 examples.

Public Procurement in Nigeria: Rules, Tenders and Compliance

A practical course for public buyers and the businesses that bid for federal government contracts in Nigeria: the Public Procurement Act 2007 as amended, the BPP and its No Objection, tenders, evaluation, complaints, contracts and local content rules, with 2026 examples.

Public Procurement in Zambia: Rules, Tenders and Compliance

A practical course for public buyers and the businesses that bid for government contracts in Zambia: the Public Procurement Act, tenders, evaluation, appeals to ZPPA, contracts and preference schemes, with 2026 examples.

Audit Data Analytics in Excel: Practical Tests on ERP and Payroll Data

A ready-made library of Excel audit tests for ERP and payroll data, with worked data examples: duplicates, split purchases, vendor bank changes, ghost workers and overtime, in Microsoft 365 with no paid software.

Audit Planning Toolkit: Business-First Planning for External and Internal Auditors

Plan audits that start from the business, not last year's file: read strategy and risk, avoid the two planning risks, set materiality and budgets that fit, and keep the plan alive, with five ready-to-use tools for external, internal and public sector auditors.

Business Solutions Toolkit: Turn Real Problems into Products People Buy

Learn a practical way to find a problem worth solving, get to its real cause, design a solution people will pay for, price it so it makes money, and launch it small and sell it, with real African success and failure stories and five ready-to-use toolkits.

Business Writing for Professionals: Clear Emails, Memos and Reports People Act On

Write emails, memos and short reports that readers understand and act on: put the point first, use plain words, set the right tone across cultures, and write responsibly with AI tools, with five practical tools.

Costing for Growth: Systems, Decisions and Strategic Cost Management

Find out what each product, channel and customer really earns as your business grows: overhead rates, process costing, relevant costs, channel and customer profitability, variances, target costing and the cost of quality, with one continuing case and ready-to-use spreadsheet toolkits.

Customer Experience Maturity: Turning Service into a Strategic Asset

Use the Eunoia Consultants CX Maturity Model to assess where your customer experience stands, link it to retention, lifetime value and cost to serve, and lead it one level at a time with six practical tools.

Digital Trust for Managers: A Cybersecurity Toolkit for Non-Technical Leaders

A cybersecurity toolkit for non-technical managers: cyber risk explained as business and payment risk, built around the attacks hitting African organisations, from fake supplier emails and SIM-swap to ransomware and data exposure.

Effort Budgeting Toolkit: Translate Every Goal into the Time, Resources, Cost and Willingness It Takes

Learn to turn any target into the time, resources, cost and willingness it really takes, price that effort, choose the right budgeting method for each line, and track the effort as well as the money, with one worked case and five ready-to-use toolkits.

ERP Audit Toolkit: IT General Controls and Business Process Controls

A practical toolkit for auditing the ERP your organisation actually runs: access, change, segregation of duties, procure-to-pay, payroll, bank and mobile-money interfaces, with five ready-to-adapt tools for small audit teams.

Finance for Non-Finance Managers: Read the Numbers, Make Better Decisions

Read the income statement, balance sheet and cash-flow statement with confidence, judge performance with ratios, use costs to make better decisions, plan budgets and cash in more than one currency, and build a business case a board will trust, with six practical tools.

First-Time Manager Toolkit: From Doing the Work to Leading the Team

Move from doing the work to leading the team: set goals, delegate, hold one-to-ones, give feedback, support performance fairly, build trust, handle conflict and lead under pressure, with five practical toolkits.

Fraud Risk Toolkit: Prevention, Detection and Investigation

A practical fraud risk toolkit for the fraud African organisations actually face: tender collusion, payroll, mobile money and SIM-swap, fuel and stock, with investigations run with labour-law due process.

Know Your Costs: Practical Costing and Pricing for Small Business

Learn what one unit really costs you, how many you must sell each month to cover your costs, and whether you are paying yourself, with one story of seven small business owners and ready-to-use spreadsheet toolkits for costing, pricing, break-even and quotes.

Navigating Office Politics: Influence, Relationships and Workplace Savvy

Ethical political skill for professionals: understand power, map stakeholders, build networks and sponsors, influence with integrity, handle credit-taking, gossip and conflict, and protect your reputation.

Negotiation Skills for Professionals

Prepare, negotiate and close better agreements with suppliers, customers, colleagues and employers, using a proven, principled approach with international and African examples.

Personal Wealth Management Toolkit: Plan, Value and Protect Your Financial Future

Turn a good salary into lasting wealth: measure where you stand, run an operations budget that feeds your life goals, value what you own honestly, find out how long your household could last without a salary, and prepare for the events that could knock you down, with five practical toolkits.

Practical AI for Workplace Productivity: The EUNOIA AI Method

Use AI productively and responsibly at work: understand the types of AI and token economics, choose the right AI with the Nomination Questions, brief it effectively, and check and own its output with the six-step EUNOIA AI Method.

Stock Control Toolkit: Turn Stock into Cash, Keep It Fresh and Know What You Hold

Stock is cash on shelves. Learn to see what your stock costs you in cash and days, find the items that sit, order the right amount, keep perishables fresh through power cuts, and count with confidence, with a spreadsheet stock system you build lesson by lesson.

Time and Productivity Toolkit: From Knowing What Needs to Be Done to Getting It Done

Learn what an hour is really worth, decide what deserves your time, find the black holes that swallow it, and put a revenue, cost and margin on every hour your team works, with five practical toolkits and one case that wins back 30 hours a week.

Trading Under the AfCFTA: Earning the African Market, Shipment by Shipment

Duty-free access under the AfCFTA is earned, not given. Learn to read tariff schedules, pass rules of origin, enter services markets, cross borders, get paid and choose markets, with ten practical tools.

Writing Board Papers and Management Reports: Clear Papers That Help Boards Decide

Write board papers, management reports and minutes that put the decision and the key message first, show what has changed, raise bad news early and help the board decide, with five practical templates.

Mastering Microsoft Excel Charts